Privacy Policy

1. Introduction

This Privacy Policy explains how UNIMAE Technology Co., Ltd. ("UNIMAE", "we", "us") collects, uses, shares and protects personal information when you visit unimae.games (the "Site") or contact us about our OEM/ODM gaming hardware services. UNIMAE decides why and how this information is processed, and is the "controller" under the GDPR and the "personal information handler" under China's Personal Information Protection Law (PIPL).

UNIMAE is a business-to-business supplier of gaming controllers and accessories based in Shenzhen, China. The Site is intended for business visitors such as brand owners, distributors and procurement teams, and is not directed at consumers. Most of the personal information we handle relates to individuals acting for companies, such as buyers, project managers and procurement staff.

This policy applies to the Site, our inquiry and contact forms, and our communications with you by email, WhatsApp and phone. If you do not agree with it, please do not use the Site or send us personal information.


2. Information We Collect

We collect only the information we need to respond to your business inquiries and operate the Site. It falls into the groups below.

Contact and business details. Your name, job title, company name, business email address, phone or WhatsApp number, country, and any other details you give us when you fill in a form or write to us.

Project and inquiry information. Product types, quantities, target markets, specifications, timelines, branding materials, and any design files, drawings or reference images you send us to request a quotation, samples or production.

Communications. Records of emails, messages, calls and meetings with our team, including quotation and order correspondence.

Trade compliance information. Company registration details and, where needed for customs, export-control or sanctions checks, the names of a company's directors or beneficial owners.

Device and usage information. When you visit the Site, we automatically collect your IP address, browser type and version, device type, time zone, pages viewed, referring website, search terms and how you interact with the Site. This is collected through cookies, log files, tags and similar technologies.

Information about other people. If you give us personal information about a colleague or another individual, you confirm that you are entitled to do so and that you have told them how we will use it.

Information from other sources. Business contact details that we obtain lawfully from trade shows, business directories, B2B platforms or professional networks, so that we can contact you about relevant services.

The Site does not process online payments. If we need your company's banking details to arrange payment under a commercial agreement, we ask for them through the agreed business channel.Please do not send us sensitive personal information, such as government ID numbers or health information, unless we ask for it.


3. How We Use Your Information

We use your information to run a business relationship with you and to keep the Site working. Specifically, we use it to:

-respond to inquiries and prepare quotations, samples and proposals;
-coordinate OEM/ODM projects with our manufacturing partners, including design review, sampling, production, inspection and shipping;
-communicate with you about orders, specifications, schedules and payments;
-carry out checks required for international trade, such as customs, export-control and sanctions screening;
-send you product updates or company news, where the law allows or you have consented. You can opt out at any time;analyze how the Site is used so that we can improve its content, performance and security;
-detect and prevent fraud, abuse and security incidents;
-keep business records, meet our legal, tax and regulatory obligations, and establish, exercise or defend legal claims.

We do not use automated decision-making, including profiling, that has legal or similarly significant effects on you. We will not use your personal information for a materially different purpose without telling you first and, where required, obtaining your consent.


4. Legal Bases for Processing

We process personal information only where we have a lawful basis.

If you are in the European Economic Area or the United Kingdom, we rely on the following bases under the GDPR and UK GDPR:

-Legitimate interests: to respond to business inquiries, manage client relationships, secure the Site and improve our services, where these interests are not overridden by your rights. You can object to this processing (see Section 9).
-Performance of a contract: to take steps at your request before a contract, and to fulfil a contract with you or your company.
-Consent: for non-essential cookies and, where the law requires it, direct marketing. You can withdraw consent at any time.
-Legal obligation: to meet our accounting, tax, customs, export-control and sanctions duties.

If you are in mainland China, we process personal information under the PIPL where we have your consent, where it is necessary to conclude or perform a contract with you or your company, where it is necessary to meet our legal duties, or on another ground the PIPL permits. Where the PIPL requires separate consent, for example to share your information with another handler or to transfer it outside mainland China, we ask for it before doing so.


5. Sharing Your Information

We do not sell your personal information. We share it only with the parties below, and only as far as needed for the purpose.

-Manufacturing partners. To quote, sample and produce your order, we share the project details you give us, such as specifications, quantities and design files, with the factory or factories that manufacture for us and their engineers. We share only what the project needs and ask our partners to treat it as confidential.
-Service providers. Companies that help us run the Site and our business, such as website hosting, email, analytics, form-handling, customer-relationship and messaging tools. They may use your information only to provide their services to us.
-Logistics and customs partners. Freight forwarders, couriers, customs brokers and inspection agents, where we need to arrange shipping and clearance to your destination.
-Professional advisers. Lawyers, accountants, auditors and insurers, under a duty of confidentiality.
-Authorities and legal requests. Where the law requires it, to respond to a lawful request, or to protect our rights, property or safety.
-Business transfers. A successor, if UNIMAE is involved in a merger, acquisition or sale of assets. We will tell you if your information is affected.
-Others with your consent. Any other party, if you ask us to or agree to it.


6. Cookies, Analytics and Advertising

The Site uses cookies and similar technologies to load pages correctly, remember your preferences and understand how the Site is used.

-Essential cookies keep the Site secure and working. They cannot be switched off.
-Analytics cookies show us which pages are visited and how. We use Google Analytics [delete if not used]. You can learn how Google uses data at policies.google.com/privacy and opt out with the Google Analytics opt-out add-on.
-Advertising cookies, where we run online advertising, help us measure our campaigns and show relevant business messages. You can opt out through Google Ads Settings and the Digital Advertising Alliance opt-out page.

Where the law requires it, we ask for your consent before setting non-essential cookies, and you can withdraw it at any time. You can also block or delete cookies in your browser settings, but blocking essential cookies may affect how the Site works.

The Site does not currently respond to "Do Not Track" signals.


7. International Transfers and Retention

International transfers. UNIMAE is based in mainland China and serves clients worldwide. Your information is processed in mainland China and may also be stored or accessed in other countries where our service providers or business partners operate. Those countries may have data protection laws that differ from those where you live. Where the law requires it, we take steps to keep your information protected, such as contractual protections, your consent or another lawful transfer mechanism. If you are in mainland China, we transfer personal information outside mainland China only as the PIPL permits, including by obtaining separate consent where required.

Retention. We keep personal information only as long as needed for the purposes in this policy.

-Inquiry and contact records: up to 3 years after our last contact with you, unless a business relationship continues.
-Client, order and project records: for the length of the relationship, and then as long as needed to meet contract, tax, accounting and customs requirements.
-Site analytics data: in line with the retention settings of our analytics provider.

We may keep information longer where needed to resolve a dispute or defend a legal claim. When information is no longer needed, we delete it or make it anonymous.


8. Security and Confidentiality of Your Projects

We take reasonable technical and organizational steps to protect personal information against loss, misuse and unauthorized access, such as access controls, secure email and file-sharing practices, and confidentiality obligations for people who handle it. No method of transmission or storage is completely secure. If a breach affects your personal information, we will notify you and the relevant authorities as the law requires.

We recognize that design files, specifications and product plans are commercially sensitive. We treat client project materials as confidential business information and use them only to deliver your project. On request, we are willing to enter into a non-disclosure agreement (NDA) before you share any materials.

This policy is not a confidentiality or intellectual-property agreement. Rights in your designs and other materials remain with you or your licensors, and are governed by any NDA, supply or OEM/ODM agreement between us.


9. Your Rights

Depending on where you live, you may have some or all of the rights below. To use any of them, email us at the address in Section 10. We may ask you to verify your identity, and we will respond within the time required by applicable law (for example, one month under the GDPR, which can be extended in some cases).

-Access the personal information we hold about you and get a copy.
-Correct information that is inaccurate or incomplete.
-Delete your information, subject to legal retention duties.
-Restrict or object to certain processing, including processing based on our legitimate interests and direct marketing.
-Withdraw consent at any time, without affecting processing done before you withdrew it.
-Data portability: receive your information in a common, machine-readable format.
-Opt out of marketing: use the unsubscribe link in any marketing email, or write to us.

EEA and UK residents may also lodge a complaint with their local data protection authority. We would appreciate the chance to address your concern first.

California residents: where the CCPA/CPRA applies to us, you have the right to know, delete and correct your personal information, and to opt out of its "sale" or "sharing". We do not sell personal information, and we do not discriminate against anyone who exercises these rights.

Residents of mainland China have the rights set out in the PIPL, including the right to know and decide how your information is handled, to access and copy it, to correct and delete it, and to ask us to explain our processing rules.


10. Children, Links, Changes and Contact

Children. The Site is a business site and is not intended for anyone under 16. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

Third-party links. The Site may link to other websites, such as social media pages. We are not responsible for their privacy practices, and we encourage you to read their policies.

Changes to this policy. We may update this policy from time to time. The latest version is always on this page, with its effective date at the top. If we make a material change, we will take reasonable steps to tell you, for example by posting a notice on the Site.

Language. We may provide translations of this policy for convenience. If there is a conflict, the English version prevails.

Contact us. For questions about this policy or to make a privacy request, write to us by e-mail at: info@unimae.games with the subject line "Privacy Request"